Welcome to the the next installment in my series of social media tips. These are aimed primarily at a police audience, but hopefully applicable to a wider group of people too, especially those in the public sector. This series of posts will aim to identify some good practice and useful hints and tips for...
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A tornado rips through your city, destroying hundreds of homes and killing dozens of people. Power is out. Power lines are down. Roads are blocked and covered with debris, making it next to impossible for emergency services to efficiently respond for search, rescue and recovery efforts. When the dust has started to settle, how...
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So your agency has decided to participate in social media. You’ve sent out a couple Tweets and Facebook updates but there’s been no response. Is anyone listening? Many law enforcement agencies use social media as a one-way, notification tool, but there are other agencies that are successfully using social media as a communication tool....
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Kerry Blakeman, a Chief Inspector at West Midlands Police in England, had observed his daughter watching a live broadcast of, and sending messages to, a pop star via Twitcam. Then, it occurred to him, why not “give it a go” for policing? “So I thought actually I could do a live broadcast and people...
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During a recent recruiting initiative, Bellevue (Neb.) PD used Twitter constantly to relay important information It’s called a Twitter stream. Think of it like a stream of water—sometimes a voracious river—and it never stops flowing. Most of your followers see it that way. Some people hang on your department’s every word, and will check...
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Remember: They are two totally different animals Although widgets exist to auto-post everything from one to the other, should you do it? The short answer is this: If everything you tweet is on Facebook (FB) and everything you post on FB is on Twitter, you might annoy some followers and lose them. Generally, turning everything...
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On February 16, 2011 I was given a new assignment in the Dallas police department’s media relations office as the social media officer. Little did I know what was in store for me! The department was joining the 21st century and my job was to help get us there. Our social media sites are now...
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After the success of the GMP24 Twitter day, when the Greater Manchester Police force tweeted all the calls for help received, the use of social media has gone back to its roots. Local neighbourhood officers have been given the power to start connecting with their community through the social network. The first one went...
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Cst Mandy Scorrar on Vancouver Police Department’s ‘TAL’ – Tweet-A-Long scheduled for Feb 24th 7 pm – 6am When I was asked whether I might be interested in being a ‘guest tweeter’ on the @VancouverPD Twitter account to share my experiences working in patrol, I immediately thought it would be a great opportunity despite...
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Over the past 24 hours, the Local Policing Unit from Birmingham South have been tweeting live incidents and their officers’ responses to them. Armed only with a hashtag (#bsp24) and a new twitter account, they have ventured out into the world of social media. Judging by the excellent feedback they have received, I am...
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