Twitter

PGPD Game Time

It had the ingredients for a traffic disaster: a Monday evening rush hour on the notoriously clogged Capital Beltway combined with a 7:05 pm kick-off for the Washington Redskins’ 2013 season home opener in Landover, Maryland.

But the Prince George’s County Police Department, whose headquarters borders FedEx Field, home of the Redskins’ stadium, decided to tackle the traffic challenge head-on. The department’s Media Relations Division developed a plan to inform the community about one of the most talked about topics in the Washington, DC area on any day of the year: traffic. The PGPD created “Game Time,” an information-sharing social media event. The department began tweeting on the Friday before the Monday Night Football game against the Redskins’ nearby NFC East rival the Philadelphia Eagles. Using the hashtag #GameTime, one member of the Media Relations Division coordinated with the police department’s Special Operations Division, which oversees all events at FedEx Field, to determine which information and images to tweet and when.

NFL games are major events for the PGPD with some 200 officers handling security and traffic. There is a large control room within FedEx Field where the Special Ops commanders keep a watchful eye on activities both in and around the stadium. Relying on a large bank of traffic cameras surveying the major arteries near the 90,000-person stadium, the Media Relations Division was able to see and then share traffic news in real time as the 7:05pm kickoff approached.

Various local media outlets gave advance coverage to “Game Time”, advising viewers, listeners and reader that the police department’s Twitter handle, @PGPDNews, would be tweeting traffic news during the potentially disastrous evening commute. This included the widely-followed The Washington Post’s traffic Twitter handle, @DrGridlock.

To maintain the momentum of the media coverage and to help game-goers plan, Media Relations began tweeting #GameTime news at about 3:30pm, 3 1/2 hours before the game began. In an attempt to crowd source traffic information, the PGPD solicited commuter input & specifically tried to discourage the notion of having drivers tweeting while behind the wheel:


At about 5 pm, this basic tweet prompted 12 retweets, or sharing of the police department’s message:

The Department’s message was spreading:

A parking logistics coordinator working for the Washington Redskins noted during the event it seemed to him the advance media coverage and the possibility of gridlock might be having an effect – not just on game attendees but on rush hour commuters as well. The parking lots, both he and police commanders noted, were filling up much earlier than expected.

The major roadways were far less congested than expected as kick-off neared. Drivers had planned ahead and arrived at the stadium well in advance.

A PGPD Special Operations Division helicopter flying above the stadium offered aerial images of traffic and the parking lots. Those tweets generated a lot of retweets, indicating the appetite for information included an appreciation for social media aesthetics.

In addition to the media coverage generated by the event, the PGPD advertised for “Game Time” in the days leading up to the game on Twitter, since that’s where the event would take place. However, to encourage crossover followers, the event was also advertised on the department’s Facebook page.

What ticket holders and commuters alike took away from the “Game Time” experience isn’t easily measured. Based on media coverage, the 38 new @PGPDNews followers gained that day and positive response from existing @PGPDNews followers, the department deemed the event a success.

The next similar event is planned for the week before Thanksgiving. Look for @PGPDNews to host #OperationOutlets on November 22, 2013. The grand opening for a new outlets mall in Prince George’s County is expected to draw more than 20,000 visitors and could lead to traffic tie-ups. To try and prevent that, the PGPD’s Special Operations Division’s Traffic Enforcement Unit and the Media Relations Division will again team up, returning to Twitter to once again keep citizens informed.

Julie Parker serves as the Director of the Media Relations Division for the Prince George’s County (MD) Police Department, the nation’s 28th largest law enforcement agency. The PGPD straddles Washington, D.C. and spans 500 square miles of urban, suburban, and rural populations. Prince George’s County is home to the University of Maryland at College Park, the Washington Redskins, and NASA headquarters with an approximate population of 900,000. Parker serves as principal communications advisor to the Chief of Police & other executive command staff and is responsible for key messages and media strategy, to include during crisis situations. She promotes and achieves positive news stories at an unprecedented level for this police department. Parker manages a 13-person division comprised of sworn and civilian public information officers, video production specialists, graphic designer, Crime Solvers coordinator and special projects professional. Parker is also a frequent guest lecturer at the FBI National Academy on law enforcement media relations and crisis communications. She’s a recognized leader in using social media for innovative community outreach, media relations, crisis communications, targeted branding and messaging. Parker spent 13 years reporting and anchoring in Washington, DC, most recently for ABC7 News where she won both an Emmy Award and an Edward R. Murrow Award.

ConncectedCOPS Awards 2013: Finalists for Social Media Campaign

ConnectedCOPS Social Media Campaign

This award will go to the law enforcement agency which has met its stated goals with a documented social media campaign. The campaign is designed to address a significant problem or educational issue within the agency’s jurisdiction. Nominations should include a description of how success was measured.

The finalists in the Social Media in Campaign Management category have proactively and strategically designed a campaign with social media having a significant part. They have carried out the plan and achieved the goals set forth.

There are three finalists in this category:

North Yorkshire Police, United Kingdom
The North Yorkshire Police (NYP) were nominated for their success with two separate social media campaigns. With its #TeamNYP campaign, the NYP grew its engagement with citizens significantly. The plan was strategically combined with traditional communication methods to draw more views to the force’s website and other content. A key piece of the project was the redesign of the home page of the force website featuring live social media content. With a separate campaign focused on mobile technology and a goal of reducing burglaries, the NYP created an iBook campaign for iPad users. The iBook is called “Securing your home” and features chapters on bogus callers, burglary prevention, property marking, vehicle security and rural crime. The project was such a success that more iBooks are forthcoming and several other UK forces are looking to the NYP for their leadership.

Waterloo Regional Police, Ontario, Canada
With a goal of engaging youth, building awareness and stimulating dialogue surrounding gang prevention, the Waterloo Regional Police (WRPS) created the “8 Days of SWAG” social media campaign. The campaign and its social media profiles were deliberately branded separate from the Waterloo Regional Police Service based on a perceived notion that if youth knew who would be hosting the campaign, they would be less likely to participate. Each day was assigned a theme, as a way to organize the broad topic of “gangs” and prizes were awarded every day. By the end of the 8 Days of SWAG campaign, the WRPS had engaged over 650 participants which in turn reached more than 83 thousand Twitter accounts. On Facebook, they reached over 5,400 people, of which 68% were between ages of 13 and 24. WRPS received numerous requests from students, asking them to visit their school, as well as requests to continue the campaign next year.

Collier County Sheriff, Florida, United States
In November 2012, the Collier County Sheriff’s Office (CCSO) launched an ambitious multi-faceted public safety campaign aimed at bringing about a law that would make it illegal to text-message while driving in Florida. “Stop Texting & Driving” was a community-based, grass roots movement to address the growing demand for Florida to join the 39 states that have declared it illegal for drivers to text behind the wheel. Through their website, PSA’s and social media, citizens were asked to sign a call to action in support of anti-texting legislation. The Sheriff also invited community members to share their texting and driving experiences on the CSCO social media platforms. More than 150 people posted messages, many of which were heartbreaking, about how their lives had been affected by someone who was text-messaging while driving. Most significantly, Gov Rick Scott signed legislations on May 28th that makes it illegal to text-message while driving in Florida.

Finalists in the other awards categories will be announced throughout this week on this blog. Check back to see the finalists for Top Cop tomorrow. Winners will be announced September 25th at The SMILE Conference™ in Omaha, Nebraska.

Finalists previously announced:

The ConnectedCOPS Awards were created by LAwS Communications with the intent of recognizing the good work being done by individual officers and law enforcement agencies with social media. The international law enforcement community will be considered for these awards. Any officer or agency anywhere in the world is eligible.

How do we overcome Twitter abuse?

These sorts of vile attacks are horribly commonplace

The story of how hundreds of men mounted a sustained online attack on Caroline Criado-Perez, threatening her with rape and violent assault in reaction to her successful campaign to get the face of Jane Austen on British £10 bank notes has caused public outrage.

Perhaps the most shocking aspect of the story is how commonplace this sort of vile attack is. Most women Tweeters with any sort of public profile have experienced unprovoked online assaults.

The vast majority of us want to see a fast, reliable way of the perpetrators of this sort of abuse facing the consequences of their actions.

But none of us has yet come up with an effective response.

There are too many of these cases to expect the police to prioritise online investigations.
In the same way, Twitter would have to change fundamentally (not allow anonymity or charge hefty membership rates) if it took over the role of policing itself.
Similarly, although Tweeters will usually support others under-fire, the fact that this sort of perpetrator can swiftly set up numerous anonymous accounts makes that form of action ineffective.
Tweeters who are targeted can of course block offenders, but that’s almost impossible to do when you’re under sustained attack – and why should the victims of any crime be responsible for taking action?
I don’t have a great idea for a magic bullet myself.

However, there are some good articles and blog posts out there suggesting different ways forward.

I’ve assembled these into the Storify below to help readers formulate their own ideas.

Please suggest any new ideas that I can add to the collection.

 

How burglars use social media

Burglars go online to pinpoint potential victims

Criminals and law enforcement officials are early adopters of new technologies and social media in particular in their battle to outwit each other.

With recent revelations about PRISM and the activities of GCHQ you would think that law enforcement would have most to gain from the latest digital developments.

Surely, some time soon we’ll be living in a version of Minority Report where cops intervene before the crime is committed?

However, that Utopia (Dystopia?) seems to be a few years away.

In the meantime, there are plenty of ways in which burglars in particular can develop their lean systems to target and gather intelligence on potential victims and minimise the risks of getting caught.

  1. Twitter, Facebook and Foursquare are particularly straightforward ways of finding out if someone is away on holiday or business.
  2. Google StreetView makes advance reconnaissance a piece of cake.
  3. GPS data automatically embedded in social media platforms and photos provides further opportunities

The infographic below summarises some of the main techniques in current use.

Police, Twitter and major incidents

The Demos ThinkTank recently published an interesting analysis of the Twitter conversations between the Metropolitan Police and the public following the vicious murder of Drummer Lee Rigby in Woolwich.

Twitcidents

The report authors, Jamie Bartlett and Carl Miller, compiled almost 20,000 tweets that included the tag @MetPoliceUK from the week of the Woolwich attack.

They broke down what information people were sharing online, when they shared it and its value as a source of information.

Major incidents of whatever form – disasters, sporting events, terrorist attacks – now inevitably stimulate a massive reaction on Twitter.

These Twitter reactions tend to be very diverse but typically include the sorts of tweets characterised in the wordle I’ve assembled below:

Twitcident wordle

The question that the Demos report tries to answer is whether there is any value for police services in making sense of this surge of data in real time when confronted with the challenges of a major incident.

The challenges for the Metropolitan Police from the Woolwich incident were many and varied, including:

  • Arresting dangerous assailants.
  • Investigating a murder which took place on a public street.
  • Rapidly assessing terrorist risk and possible further incidents.
  • Making themselves available for investigation following the use of firearms in a public area.
  • Public Safety and public reassurance.
  • Gathering intelligence on the inflammatory and confrontational response from the English Defence League.
  • Community relations

As you can see, this list could go on and on – so is there really value in police taking time out to analyse tweets about the incident sent to their @metpoliceuk account?

The Twitter response

One of the first challenges is to remove and ignore the large proportion of tweets which are fake – that is, sent from automated “bot” accounts. In the case of the Woolwich incident, Demos found that 45% of the 19,344 tweets they analysed were produced by a single bot network propagating the following message:

Woolwich bot tweet

Online crime

However, on the actual day of the murder over a fifth of tweets sent to @metpoliceuk were reports of a possible crime on social media.

The most common type of tweets in this category was the referral of social media content itself as evidence about alleged or supposed on-line and off-line crimes, typically instances of threats, bullying and racism.

Once the nature of the Woolwich murder became clear, tweeters passed on information to the police about possible Islamaphobic plots and threats of violence.

Organised petitions

Another large proportion of tweets (23.2% on the day itself) consisted of systematic attempts by large bodies of people to appeal and petition the police via Twitter to influence their policy. There were two main petitions.

The first was a systematic campaign calling for the arrest of a UK-based Pakistani politician accused of inciting violence in Karachi – which did result in a Met Police investigation.

The other was a campaign to the police to release more information about the Madeleine McCann investigation.

Conversation/engagement

One in nine Tweets to the Met Twitter account on that day were direct requests for police information or action.

Some of these were reporting entirely unrelated crimes and incidents, while others wanted further information around events in Woolwich particularly whether the suspects had been arrested.

(Of course, in the recent Boston bombings, social media was used extensively as the suspects were at large for several days following the terrorist attack.)

Sending off-line evidence

Perhaps most interestingly, one in 40 tweets contained what the Tweeter considered as legally relevant, including eyewitness accounts of a wide range of crimes.

A small proportion of these tweets included potentially very useful intelligence:

intelligence tweet

Conclusion

The report authors conclude that this surge in social media interaction with police is obviously a mixed blessing; there is a small amount of potentially useful information included within a torrent of hearsay and rumour plus the inevitable general noise of people just participating in the #Twitcident without any particular motive.

It seems to me that there are two key social media challenges to police in the aftermath of major incidents:

  • To ensure that there is extra capacity to monitor social media accounts and ensure that accurate, timely and rumour busting information is sent out at regular intervals.
  • To have in place a sophisticated system to analyse tweets to provide intelligence and insight.
  • Although short, the Demos report is well worth reading in full.

What’s your experience of the pros and cons of social media following a major incident?

Decentralized Social Communications: Scary Stuff!

Do you keep your social media presence “close to the vest” (e.g. only allowing Public Information Officers the ability to post content) or does your strategy include the ability for all agency officials to reach the community? The latter type of presence involves letting go of control to some extent and this, of course, requires a huge leap of faith from leadership, especially in top-down oriented public safety organizations. However, this type of strategy is currently being done quite successfully.

DECENTRALIZED COMMUNICATIONS: IS THIS THE EVOLUTION OF YOUR SOCIAL PRESENCE?
In the book “Social Media in the Public Sector Field Guide” Ines Mergel and Bill Greeves suggest that a decentralized approach to social media content production is evidence of an evolved use of social media in organizations. They state that agencies that have been using social media for a while often “make social media the responsibility of everyone” and offer the benefits of this decision:

A recent decision at the Department of Defense was to abandon the role of the social media director and instead transfer that position’s responsibilities onto many shoulders in the organization. It is very difficult for a single department or division to speak with the knowledge and authority of all the business units of an organization. “Official” responses often require time and research. They frequently result in formal answers that do not fit the casual tone inherent in social media. By formally distributing the tasks and response functions to those who have the knowledge required to have meaningful online conversations on social media channels, you can decrease maintenance costs, increase trust in those exchanges and reduce the number of missteps or rounds of interaction it takes before citizens get the “right” response from your agency. (pages 110-112)

Jim Garrow, who blogs at “The Face of the Matter” makes a similar case: “My point, and it naturally follows from last week’s post on having others write for your agency, is that we [PIOs] need to get the hell out of the way. Let your agency shine through every day. Give your experts the podium they deserve. Build them a following (or let them build a following).”

BUT HOW WOULD THIS WORK FOR PUBLIC SAFETY ORGANIZATIONS?
The Toronto Police Department provides an example of complete decentralization of social media content. As can be seen in the image below their agency’s website homepage has all the “big 3″ social media buttons: Twitter, Facebook and YouTube. These buttons take the user to their official account, most likely administered by a Public Information Officer.

Choose, however, the “Connect with us” tab right below it, and their world opens up. I counted 119 different social media accounts for this organization–119! What are all these people talking about? Ideally, the content they are posting should be directly related to their position or function in the organization, and with each of the samples I chose at random, that proved to be the case. Take for instance Sgt Jack West (@SgtJackWest)—who has the title of “Traffic Enforcement.” No shocker, he talks a lot about traffic and how people can stay safe–e.g “Don’t text and drive” etc.

Patricia Fleischmann or @caringcop on Twitter, has the title of “Vulnerable Persons Coordinator.” What does she post about? How elderly and other people who might be vulnerable to crime and natural disasters can be better prepared. She also Tweets quite a lot about people that are helping each other, organizations folks can turn to for assistance, and information from community meetings she attends. She has a healthy following of 762 people.

I could go on for while with examples, but feel free to explore of these great social feeds yourself by clicking here. So, how do they keep everyone in their “lane?” How do they keep all of these people from embarrassing the organization and posting inappropriate content? Yikes–this is scary territory!

I have been told by some of these Toronto Tweeters, that they do the following:

Before they get their social account, they are required to attend a 3-day intensive social media training class that provides them with not only information about how and why to use social networks, but also how NOT to use them. This would include Department and City posting policies.

Each of the accounts are clearly marked with the fact that the person works for the Toronto Police Department, however, they do often choose to use their own picture instead of the PD’s logo–giving the account a personal touch, which I think is critical for community outreach and engagement (it says to the public–we are people to).

Each account states that they do not monitor the account 24/7, and that if anyone needs emergency assistance they should dial 911. (See below–each person’s account information looks almost identical.)
Each Twitter profile links back to the official website.

This obviously is not a willy nilly hey, all-you-guys-go-Tweet-something strategy. Their strategy is obvious, their goals are clear; and it seems to me they are meeting the objectives of reaching out and connecting with the public on platforms that the public uses everyday.

See, it’s not so scary after all!

This post was previously published at iDisaster 2.0.

Kim Stephens is an independent emergency management consultant and the lead blogger of iDisaster 2.0 where she writes about the benefits as well as the challenges the emergency management community and other public sector entities might face when employing new information communications technologies before, during and after a crisis. She has over a decade of experience in the field of emergency management. Her experience has spanned federal, local and non-governmental organizations: from the US Environmental Protection Agency, to the Tennessee Montgomery County Office of Emergency Management, and the American Red Cross. She has a Master’s degree in Public Administration from Texas A&M University.

Police and public combine on social media to find missing persons

Missing in action

I recently posted about the increasing number of ways that social media is being used for social good – including saving the lives of human rights workers.

Now social media – and Twitter in particular – is becoming the mainstream way of locating missing people.

I was slightly surprised when I reviewed five UK police Facebook pages recently and found that a third of the most popular posts related to missing persons.

@BrightPlanet were kind enough to share the data they harvested from the recent Global Police Tweetathon and I found that 330 of the 9,836 tweets from UK forces sent on 22 March this year were also about missing persons.

It’s no surprise that police use social media for this purpose though.

I’ve come across two successful outcomes in the last month.

 

missing person

West Midlands Police find “escaped” patient

A 75 year old man with dementia wandered away from a hospital in Birmingham last Saturday.

@WMPolice were contacted by the hospital at 2 p.m. and immediately posted requests for information on Twitter and Facebook at the same time as they started a major police search.

Less than an hour later, a member of the public who saw the social media messages noticed a man matching the description leaning against a wall two miles from the hospital and phoned the police who picked up the missing patient and returned him safe and sound.

Full details here.

Twitter helps Belfast woman find missing mum

A Belfast woman with Alzheimer’s Disease went out to walk her dogs at 9 o’clock in the morning on 3rd April this year.

By teatime, she had still not returned home and her family were sick with worry.

Her daughter, who was travelling back from Donegal, felt helpless because she could not get a good phone signal, so decided to post an appeal on Twitter and Facebook.

She urged her followers to retweet and share the picture message.

The message was re-tweeted hundreds of time and was crucially seen by a local resident:

“I was sitting in the living room, watching TV, and I noticed a woman walking past the window with two dogs,” she said.

“She seemed a wee bit dazed and kind of caught my attention but I didn’t think anything of it.

Literally, 30 seconds later I was on Twitter and I saw a re-tweet with a photo of the woman I’d just seen.

I jumped in the car, drove round and caught up with her.”

She gently coaxed the woman into coming into the house for a cup of tea while her husband rang the worried daughter and the police.

Coincidentally both the daughter and the woman who found her mother were both used to being given a hard time by their husbands for being Twitter addicts.

I reckon they can tweet as often as they like from now on.

Full details on the BBC Northern Ireland website here.

 

 

 

Greater Manchester Police joining with forces across the globe #poltwt

Almost two-and-a-half years ago Greater Manchester Police (GMP) carried out the first Twitter day #GMP24 when all the calls received were tweeted during a 24 hour period. Since then GMP has been developing its use of social media and now has around 180 neighbourhood officers who are providing updates to their communities using social networks.

On Friday 22 March 2013, GMP will support the global police twitter day that is taking place and already has a number of law enforcement agencies and individuals involved. So, what has changed in the past two years?

This time GMP has a network of more than 180 police officers and police community support officers who are tweeting updates to their neighbourhoods day in and day out. These officers have embraced the use of social media to start conversations with local people and are seeing the operational benefits of these connections.

In fact officers and staff across the organisation now see social media as another channel for communication and are using it on a daily basis. In 2010 it had a novelty factor but in 2013 it is quite simply what we do. It has become so mainstream that we are discussing it at senior level meetings and are introducing it into the policing performance discussion.

There are also more networks and opportunities that exist now and can be utilised from Audioboo to Pinterest and Storify to our very own GMP app. More than 9,000 people have downloaded the GMP app that was launched for the iPhone in January this year. It provides instant access to details of what is happening where you are using geo-location technology.

In 2010 we took a brave step in starting to use social media for the Twitter day and it started many discussions among police and law enforcement agencies. On Friday we will take part but in a more mature way. We will have neighbourhood officers providing updates about their work to make the areas safer; we will be providing updates on calls received and details of the numbers of arrests during the day. There will be a two hour #askGMP session for all those questions people have about policing.

But this isn’t just about the police telling people what they are doing. GMP has recruited its first community reporters who are members of the public that will go on patrol with neighbourhood officers and then provide updates about what they found, what they made of the events, and what it made them feel. Two of these reporters will be with officers on Friday and we hope that they will add their views to the Tweet-a-thon that starts at 8am.

I hope that the global nature of Friday’s activity will capture people’s imagination in the same way the original Twitter day did back in October 2010.

Twitter: fact or fiction?

A colleague of mine recently raised this question with me. With all of the information on social media, how does one possibly figure out what is true and what is false? In the middle of an emergency or ‘breaking news’ especially, how do people follow Twitter…a forum where anyone in the world can post whatever they want, any time they want.

Unfortunately, from both a communications perspective and a social media perspective, I laughed. That’s a rhetorical question, no? Isn’t the answer obvious….do you really believe everything you read, see, hear?

But then I realized he was quite serious and, in fairness, he probably represents a good majority of the people we’re trying to reach: people who aren’t necessarily experts in social media but recognize it as a source for information.

When I took a moment to recognize the sincerity of his query, I realized he was right. How do we know? Truth be told, I told him, we don’t.

That’s why as law enforcement agencies, it’s our responsibility to fill that space with accurate, reliable and timely information. During an emergency or ‘breaking news’, your coordinated communications efforts should automatically include the use of social media.

Consider creating a hashtag, inviting your partners, sending the message to the community that they can follow you for accurate, reliable and timely information.

Most importantly, you better match actions to words. Post regular messages – even if it is just to say “we have no new information at this time”. Respond, if it’s appropriate, to erroneous information. Reply to questions. Challenge myths and rumours.

If we want people to use social media to engage with us, then we better be the ones to fill the space with information they can rely on. What’s the point of encouraging the community, or your own members for that matter, to use social media if it’s not being used in an effective way? Yes, it should be the public’s responsibility to seek out accurate and reliable information. But it should be our responsibility to provide it in the first place.

Meaghan Gray

Meaghan Gray

Meaghan played a leading role on the Service’s Social Media Working Group. With her colleagues, the Toronto Police Service developed a corporate social media strategy which will expand the way the Service uses these platforms to support communications and community engagement. The strategy involved almost every area of the Service and resulted in policy, guidelines, and training in the use of social media.

Meaghan received her Bachelor of Arts in Political Studies from Queen’s University and her Corporate Communications Certificate from George Brown College.

She can be reached at meaghan.gray@torontopolice.on.ca or @mrsmeaghangray on Twitter.

Global Police Tweet-a-thon

Several police agencies have held tweet-a-thons or tweet-the-beat events to create awareness of police work call attention to issues. A few of us have been talking a while about holding an event where police agencies everywhere could have whatever model of tweet-a-thon they want but on the same day and time in an effort to increase visiblity even more. That date for the Global Police Tweet-a-thon has been set for March 22nd of 2013 beginning at 8 a.m. and continuing for 24 hours.

Any police agency can join and tweet any portion of the 24 hour period.

Early entries are from all over Texas and the rest of the U.S. with a few committed from Canada and the UK. Our hope is to get agencies from as many countries involved as possible.

The Mesa County Sheriff in Colorado is one of the agency’s to throw its sheriff’s hat in early. PIO Heather Benjamin explained it this way, “The Mesa County Sheriff’s Office hopes to share a small piece of Western Colorado with the world and highlight the positive aspects of law enforcement. In addition, we look forward to partnering with law enforcement globally through social media. Exciting times!”

And in Louisiana, the Chief of Police in Thibodaux said he’s promoting transparency in policing actions and furthering proactive social media integration. Chief Scott Silveri said his agency will participate in the tweet-a-thon because, “Our participation in the global tweet-a-thon is based on the hope that other agencies break from the reactive isolationist nature of traditional law enforcement, and begin realizing the benefits of sharing timely and relevant information through social media.”

To participate, just email Lauri Stevens at lauri@lawscomm.net with your agency name, contact name and email address. Then mark your calendar for March 22nd. We’ll be in touch with the hashtag to be used for the event.

Click on the flier below to download a .pdf version.