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Sign up to get Twitter Alerts from your emergency services

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November 22, 2013
Sign up to get Twitter Alerts from your emergency services

Emergency Tweets Twitter has just launched a new service in the UK – “Twitter Alerts”. This is a new facility (already tested in the US) aimed at emergency services to enable them to get critical information out as quickly as possible to the general public. All the UK’s 47 police services, the London Fire...
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Who’s SMILE’n in Omaha

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September 9, 2013
SMILElogo

With two weeks until the next SMILE Conference® in Omaha, this is a list of the police agencies and companies sending at least one person to the conference. The SMILE Conference is hosted by Chief Todd Schmaderer and the men and women of the Omaha Police Department. Our keynotes include Deputy Chief Peter Sloly...
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Social Media is The New Face of Disaster Response [Infographic]

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July 18, 2013
Screen Shot 2013-07-17 at 3.49.31 PM

Did you know that 76% of survivors of natural disasters use social media to let their friends know they’re safe? You can find more interesting facts about social media’s role in the wake of a natural disaster, including Sandy, in the following infographic developed by University of San Francisco’s Masters of Public Administration department....
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A first in the UK for West Midlands Police

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May 2, 2013
A first in the UK for West Midlands Police

West Midlands Police made Press Conference history in the United Kingdom today LIVE at YouTube. For the UK, it’s the first time a police force has streamed a live press conference seeking a suspect or witness in an ongoing investigation. In a Google world where fast is better than slow (on the web or...
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Social Media Quick Tip: Managing the message in an emergency

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September 24, 2012
Social Media Quick Tip: Managing the message in an emergency

During an emergency situation, ensure that the social media message is delivered through one source Editor’s note: The SMILE (Social Media, the Internet and Law Enforcement) Conference provides officers with all the technical hands-on skills and the practical knowledge to utlitze social media platforms for public outreach, crime prevention and forensics. The conference is...
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Social Media Quick Tip: Be the official source of information in a crisis

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September 18, 2012
Social Media Quick Tip: Be the official source of information in a crisis

If you aren’t already on social media when a crisis hits, there’s a whole conversation that’s happening without you & you can’t afford not to be listening & participating Editor’s note: The SMILE (Social Media, the Internet and Law Enforcement) Conference provides officers with all the technical hands-on skills and the practical knowledge to utlitze social...
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CCSO Website Turns Into Storm Central When Weather Threatens

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August 29, 2012
CCSO Website Turns Into Storm Central When Weather Threatens

Karie Partington is the Public Affairs Manager at the CCSO The corporate world is known for using dark websites as a crisis management tool, but the Collier County Sheriff’s Office has developed one specially designed to be a community resource during major storm events. A ‘dark site’ is a pre-prepared and ready-to-publish site to...
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Collier County Sheriff Rambosk Launches Storm Website

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August 24, 2012
Collier County Sheriff Rambosk Launches Storm Website

The Collier County Sheriff’s Office is Storm Central for Tropical Storm Isaac. In fact, whenever severe weather is approaching the community can now turn to CCSO’s new website. The site is always viewable at www.ccso.tv/ccsostormcentral.html. When Collier County experiences a significant storm event, such as Isaac, the website will override the Sheriff’s main website....
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Volunteerism and Social Media Saving Lives

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April 19, 2012
compassionalert

Imagine opening up a social media platform and reading a post leading you to believe someone may be contemplating suicide – What would you do? This scenario recently landed in the lap of a teenage Colorado girl. It was no accidental discovery though; this young lady is part of a loosely knit group of...
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Game Changers: Future Technologies for First Responders

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March 29, 2012
lax

Consider these three scenarios: You’re on patrol and receive a call that there’s a shooter armed with an AK-47 at a military facility. He’s taken out the gate guards and is opening fire on anyone he approaches. A terrorist enters LAX Terminal 4 with a bomb-like device strapped to his body. He approaches the...
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