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February 6, 2012
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Why dragging your feet on a Social Media Policy is going to bite you Recently a local police department was assigned a part of the security detail for a visit from an important dignitary. It was a prestigious affair for the town, as a dignitary of this magnitude had never visited this area before....
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Don’t delay! Post 999

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February 2, 2012
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The recent publicity campaigns promoting the new 101 Police telephone number have all been at pains to emphasise that the number should not be used in an emergency. But 999 (911 in the USA, 000 in Australia) is not the only way to contact Police in an emergency. Indeed, the US Government has started...
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UCLA Lab Focuses on New Technology for First Responders

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February 1, 2012
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Public safety has made news headlines again as President Obama urged Congress to approve a national public safety broadband network during his State of the Union address. Those of us in public safety are well aware of this need. At the same time, it’s imperative we know about other efforts that are underway to...
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Why I am nominating Scott Mills @GraffitiBMXCop for a Shorty Award

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January 23, 2012
Constable Scott Mills

When P.C. Scott Mills delivers presentations to students on behalf of the Toronto Police Service, he finishes by encouraging his audience members to “friend” him on Facebook. Students initially are incredulous to this.  Meeting an authority figure who understands the social media tools of their generation is a rarity.  Moreover, Mills communicates openly and...
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A Case Study: Social Media Key To Crime Stoppers Programs’ Success & Community Safety

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January 20, 2012
Crime Stoppers International Used LiveStream, Youtube, Facebook & Twitter In Search For Missing Girl & Alleged Fugitive Mom

In today’s reality, social media tools and platforms such as Facebook, Twitter, Youtube, Foursquare, Webdoc, QR Codes and Google Plus are important two way communication tools that improves the reach of the Crime Stoppers mission of helping to stop, solve and prevent crimes together. It is important to have access to all the social...
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Digital Futures……..

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January 19, 2012
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I attended a conference today with some senior police leaders to discuss how we take police use of social media forwards. Following on from the riots, there is a real impetus behind this work, and the genie is now well and truly out of the bottle. It was really refreshing to see a room...
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California Police Agencies Lead the Way with High-Tech on Patrol

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January 11, 2012
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Internet Access, Real-Time Communications Deliver Information Faster to Cops I’ve often mentioned in my blog posts the irony of police officers accessing social media, email and the Internet on their personal smartphones, but having to settle for decades-old communications technology while on the job. There are several reasons for this discrepancy, with the existing...
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Social Media and the Gun Owner

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January 9, 2012
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You’re a gun owner and an advocate for Second Amendments rights, right? Well, like you, we have to ask ourselves just what we’re doing to get the word out about our sport and the progress we’re making to preserve those cherished rights. Using the tools of social media may be a big part of...
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Finding the Needle in the Social Media Haystack

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January 5, 2012
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When tragedy strikes, social media can strongly influence emergency response. Tragedy struck Virginia Tech again on December 8th when a gunman shot and killed university police officer Deriek Crouse. Since then, my mind has been racing about the role social media played in the response. As a former assistant city manager and public safety...
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Social Media Quick Tip: 3 Reasons Why LEOs Should be on LinkedIn

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November 20, 2011

Among them—it’s a secure, professional networking resource. LinkedIn is a fantastic tool for law enforcement professionals. This online community offers a more sophisticated sharing environment, greater privacy controls and less concern that your data can be compromised by the carelessness of others. Following are three reasons why police officers should consider signing up: 1. It allows you to connect with other professionals around the world: Connecting with others on LinkedIn works much like Facebook where it must be accepted...
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Social Media Quick Tip: Google+, Plus What?

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November 12, 2011

In June, Google launched its own social network called Google+. The current estimated of number of users of G+ are as high at 40 million compared to nearly 800 million for Facebook. Although neither company claims to be competing against the other, it’s clear to many social media observers that stakes are high as the one that comes out on top stands to wield considerable control over the future of the Web. Google just launched Google+ for companies and...
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DHS Networking Site and Working Group Fill Unique Roles

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October 10, 2011

Law enforcement now has plenty of resources for communicating with the public online; the past few years have seen an explosion in the use Facebook, Twitter, YouTube, and others.  But where do I go to communicate with others in my field or find advice when an issue arises? Lately, I’ve been using a great tool called the First Responder Communities of Practice, and it is increasingly the place I turn for networking and sharing information with others in the...
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Social Media Quick Tip: 12 Ways to Increase Your Facebook Fan Base

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October 8, 2011

The No. 1 rule in all social media is to create compelling content. Beyond that, there are a number of additional ways to get people to hit the like button for your Facebook page. Here are a dozen. Tell us what works for you. 1. Interact with your fans: Respond to comments. Post questions, contests, humor. Each time someone comments on one of your posts, or hits the “like” button, their friends become aware of your page. 2. Tell...
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Social Media Quick Tip: 5 Ways to Engage Your Community via Facebook

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September 11, 2011

With these tips, create a greater working relationship with the citizenry & more support for your department Social media is about being social. If you want to build relationships with your community, you must create dialog and help your citizens understand what policing is all about. The end result is a greater working relationship with the citizenry and, with any luck, more support for your agency when you need it. Here are a handful of ways that you can...
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The first Twitterthon for South Yorkshire comes to Barnsley

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September 5, 2011

For the first time in South Yorkshire, police in Barnsley will be adopting Twitter as an avenue of communication for the days policing demands. On Saturday, 10 September, from 7am police will be tweeting various information to convey to the public the mass demand police in Barnsley face for 12 hours. During the day, similarly to the GMP24 Twitterthon, police will be releasing details of calls received, however, further to this; police will also be releasing information relating to...
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Invest in social networks when it isn’t an emergency

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August 30, 2011

Almost 12 months ago Greater Manchester Police in England carried out a 24 hour ‘tweetathon’ to highlight what the police were faced with on a daily basis. At that time we didn’t realise how crucial that work was going to be to the future communication the Force carries out. The work in October 2010 signified a change in the way the Force aimed to communicate and engage with communities. It was a move from paid for advertising to greater...
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DHS Networking Site and Working Group Fill Unique Roles

Law enforcement now has plenty of resources for communicating with the public online; the past few years have seen an explosion in the use Facebook, Twitter, YouTube, and others.  But where do I go to communicate with others in my field or find advice when an issue arises? Lately, I’ve been using a great...

LexisNexis’ Investigator Network Wins BtoB Magazine’s Best Closed Community

LexisNexis’ Investigator Network Wins BtoB Magazine’s Best Closed Community

Out of more than 120 entries, BtoB Magazine selected this year’s best of the best in social media across eight categories. LexisNexis won best Closed Community for the LexisNexis Investigators Network, the secure online community for investigators, analysts and other law enforcement professionals. In addition to winning the Closed Community category, LexisNexis was also...

Case Studies

Crime Stoppers International Used LiveStream, Youtube, Facebook & Twitter In Search For Missing Girl & Alleged Fugitive Mom

A Case Study: Social Media Key To Crime Stoppers Programs’ Success & Community Safety

In today’s reality, social media tools and platforms such as Facebook, Twitter, Youtube, Foursquare,...

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The first Twitterthon for South Yorkshire comes to Barnsley

For the first time in South Yorkshire, police in Barnsley will be adopting Twitter...

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Social Media, Police and Riots

I decided to wait for a little while before writing a post to discuss...

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Post Riot Thoughts…

It is now two weeks since the riots. On the day that significant disorder...

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The Toronto Police Service Launches Social Media Program

Law enforcement agencies worldwide watch as the Toronto Police Service kicks it up a...

Portland OR Police Bureau embracing social media

Portland OR Police Bureau embracing social media

In May 2011, I had the opportunity to attend the SMILE Conference in Chicago...

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