Did you know that 76% of survivors of natural disasters use social media to let their friends know they’re safe? You can find more interesting facts about social media’s role in the wake of a natural disaster, including Sandy, in the following infographic developed by University of San Francisco’s Masters of Public Administration department. The infographic was most recently used in a congressional hearing shown on C-SPAN, demonstrating the importance of social media in a natural disaster.
Facebook rolled out what it calls “graph search” last week, effectively turning user profiles inside out. Graph search was announced earlier this year but rolled out to the masses a few days ago. Facebook has a page on how graph search affects privacy, but surprise, surprise, they leave a lot out.
The best way to understand it is to try a few searches. As examples, put in “police officers who live in
Graph search doesn’t allow people to see any more than they would be able to otherwise, but it certainly makes it easier to find it and serves it all up at once. This is all the more reason to make sure your Facebook settings are locked down on your personal profiles.
Have you hidden your friends lists and your “likes” to prying eyes? Have you set your tagging so you can review tags of yourself and turned off facial recognition? Have you managed the settings of what others share about you? Have you prevented search engines from linking to your timeline? Have you gone through your entire timeline and limited the audience, deleted them or untagged yourself in photos? Have you limited who sees your future posts? If this sounds foreign to you, you’re likely open to the world.
And make no mistake, Facebook is sure to be adding to what information it can pull about its members into the graph search. Imagine if facial recognition is added, then all those photos your friends and family have posted of you that you think no one will ever see are suddenly fair game. Furthermore, there is no setting to opt out of graph search.
Graph search also has huge implications on child crimes. Facebook prevents profiles with ages set under 18 from being searchable by adults. But, as you know, stalkers and sexual predators create fake profiles anyway. If they set their age setting to between 13 and 17, graph search will present them a far greater access to potential victims.
Of course, the flip side is, this works in an investigator’s favor as well.
This Social Media Quick Tip was previously published on LawOfficer.com
Hacks mimic identity of your friend to access your information
Recently a number of people including me have received friend requests on Facebook from people they know. Why is this unusual? Because these requests are from people who are ‘already’ connected and listed as friends.
The requests are from scammers attempting to gain access to your Facebook account and utilise your information that you share only with friends. They are using the scam of Ghost Accounts. Meaning they are Fake Imposter Accounts, that have copied everything from a friends Facebook Account, that is available on public view.
Once they are accepted into your account, they are in a position to glean as much information as needed to further their scam. They send friend requests to your friends and can make an imposter account from your details.
What to do
If you receive a request, firstly check with your friend to see if they have created another account.
If they have not – Report the Imposter account and warn all the people in your friend list to also report the account.
Some helpful linked from Facebook:
- Report an account pretending to be you
- Report a fake account that’s pretending to be one of your friends
- Request a copy of what was posted about you
- Protect privacy of your image
How to fix it
Change your Profile picture and Cover photo, as the fake account is likely to have copied these and is using them. Friends can then distinguish between the imposter and the correct Facebook account.
Check what is on Public View – this is done by choosing the ‘View As’ tab on your Profile Page.
Lock down your Friend list. To do this ~ Click the friends tab on your Profile and from the dropdown box choose the option of ‘Edit Privacy’ and then ‘Only Me’.
The more difficult issue comes from a friend who appears to have just joined Facebook and sends you a request. Be on alert, verify the account by sending the friend a text message or email. Do Not Send an inbox message to this new account request, as this does not verify the account! If you are not comfortable contacting the person to verify the account, should they really be on your friend list?!
(If you feel you have to friend them, once verified, place them in the ‘Restricted’ or ‘Acquaintance’ listing so they view only a limited profile.)
Some would say the above is too cumbersome and time consuming, but how much is your information worth? Isn’t going the extra yards to protect your account, personal posts and photos worth it?! …. I think so!
Real life scenario
A new person started at the office and you later receive a friend request from them. A check of their Timeline shows their account was only opened last monday. For the moment you ignore the account request. The next day you check the account and they have managed to friend 16 of your mutual friends.
Nobody has bothered to check via text, email or other contact, to verify this person or the account. It is later discovered it is an imposter account.
This ‘friend hack’ now has access to a number of colleagues information from that work environment, along with access to their family photos, friends, other information and personal posts.
This is a real scenario, discovered this week! These work colleagues had no idea and are concerned as their information may have been downloaded, copied, printed out or shared by the fake account!
More than ever being a friend on social media, needs to hold an element of respect, trust and appreciation that you have been chosen to be an online friend.
The friends you have on Facebook need to have your back… if you can’t verify them or trust them.. ‘unfriend’ and get rid of them! This is for online safety and management of your digital reputation, not only for you, but for your family and friends.
Janita Docherty founder and Director of CyberActive Services is a trained Crime Prevention Executive with more than 18 years experience in the field of law and criminal investigation. Janita specialises in Facebook and Internet Safety instruction and is recognised for her work with law enforcement Units dedicated in the fields of E-Crime, Sex Crime, State Intelligence and Tactical Intelligence areas. Janita has an intricate knowledge on the workings of Facebook from a criminal intelligence perspective and is a leader in her field regarding Facebook training to Police and specialist law enforcement departments both in Australia and the United States. Janita has completed training with the Internet Crime Against Children (ICAC) Taskforce, and holds a number of Certifications, including a Diploma in Frontline Management, a full qualification in Crime Prevention Through Environmental Design (CPTED), is a Youth Mental Health First Aider and has been presented with a National Service Medal. She is held in high regard within social media and law enforcement domains, for her enthusiasm to educate professionals, regarding online safety and digital reputation management.
Missing in action
I recently posted about the increasing number of ways that social media is being used for social good – including saving the lives of human rights workers.
Now social media – and Twitter in particular – is becoming the mainstream way of locating missing people.
I was slightly surprised when I reviewed five UK police Facebook pages recently and found that a third of the most popular posts related to missing persons.
@BrightPlanet were kind enough to share the data they harvested from the recent Global Police Tweetathon and I found that 330 of the 9,836 tweets from UK forces sent on 22 March this year were also about missing persons.
It’s no surprise that police use social media for this purpose though.
I’ve come across two successful outcomes in the last month.
West Midlands Police find “escaped” patient
A 75 year old man with dementia wandered away from a hospital in Birmingham last Saturday.
@WMPolice were contacted by the hospital at 2 p.m. and immediately posted requests for information on Twitter and Facebook at the same time as they started a major police search.
Less than an hour later, a member of the public who saw the social media messages noticed a man matching the description leaning against a wall two miles from the hospital and phoned the police who picked up the missing patient and returned him safe and sound.
Full details here.
Twitter helps Belfast woman find missing mum
A Belfast woman with Alzheimer’s Disease went out to walk her dogs at 9 o’clock in the morning on 3rd April this year.
By teatime, she had still not returned home and her family were sick with worry.
Her daughter, who was travelling back from Donegal, felt helpless because she could not get a good phone signal, so decided to post an appeal on Twitter and Facebook.
She urged her followers to retweet and share the picture message.
The message was re-tweeted hundreds of time and was crucially seen by a local resident:
“I was sitting in the living room, watching TV, and I noticed a woman walking past the window with two dogs,” she said.
“She seemed a wee bit dazed and kind of caught my attention but I didn’t think anything of it.
Literally, 30 seconds later I was on Twitter and I saw a re-tweet with a photo of the woman I’d just seen.
I jumped in the car, drove round and caught up with her.”
She gently coaxed the woman into coming into the house for a cup of tea while her husband rang the worried daughter and the police.
Coincidentally both the daughter and the woman who found her mother were both used to being given a hard time by their husbands for being Twitter addicts.
I reckon they can tweet as often as they like from now on.
Full details on the BBC Northern Ireland website here.
West Midlands Police made Press Conference history in the United Kingdom today LIVE at YouTube. For the UK, it’s the first time a police force has streamed a live press conference seeking a suspect or witness in an ongoing investigation.
In a Google world where fast is better than slow (on the web or in catching a murder), anyone can become their own media company.
However, 67% of those mobiles views are at home (in the lounge or the bedroom) as a second screen. That means, a person is sitting in the same room as a switched on TV, but uses the mobile too.
What is happening at YouTube on their lap will not reach TV until a few hours or even half a day later.
This screen capture shows how Google favours a LIVE Video and rewards that in Search. We also have a few new features with Google+ Hangouts like a LIVE Rewind button that gives the audience complete control.
So, if you arrive at the LIVE feeds a few minutes late, one click restarts the broadcast (similar to sky or cable TV). Another click and you are LIVE again. As you drag the slider, mini thumbnails appear giving you a visual clue on what you have missed (TV does not do this).
We can also see YouTube generates a snapshot of the broadcast and places that at the YouTube LIVE page giving you an instant glimpse in the program.
Finally, this is free. Anyone can do this. Feel free to ask me how to get started.
In Canada, Constable Scott Mills of the Toronto Police Service uses backpack journalism to stream similar press conferences and reports from the street. We also have Kerry Blakeman from +West Midlands Police already using LIVE at YouTube with more planned broadcasts this month.
Constable Mills has lead the effort at Toronto Police to broadcast live from the scene of a homicide, and when Dean Wichar was arrested for the John Raposa murder, he broadcast from the lobby of Toronto’s 51 Division in the evening with an Internet signal tethered from a print media reporter’s iPhone.
Let me leave you with the Press Conference as it happened and the accompanying CCTV video of a man and a vehicle.
Mike Downes – Teacher, Broadcaster, Google+ Hangout Specialist
After spending fifteen years as a school teacher, Mike moved to local media by starting whatsinKenilworth.com in April 2010. After getting noticed by mainstream media (by blogging about Library closures and local Policing), Google+ opened in June 2011 allowing a whole new experience. Mike quickly saw Hangouts as a realtime video tool that connected people. Anoek Eckhardt, Communications and Public Affairs Manager at Google said: “Mike is a great ambassador for Google+. His interaction with thousands of people from across the world to share knowledge, advice and learn together highlights the collaborative power of Google+.