Finally, some GOOD news about Facebook. In a previous quick tip we told you of their plans to roll out admin levels. The long-awaited feature has finally arrived. For law enforcement agencies that have more than one page administrator, this is a significant development. It’s especially important with the new ability to receive messages on pages.
There are five levels of admins. The top level is Manager and only a Manager can add admins or assign levels to admins. But everybody is a Manager to start, by default. From the Facebook help center, click here to see a chart that describes each admin level and what access each has.
So for example, if you have the messaging feature enabled on your agency’s fan page, so that fans can send messages, now you can assign an admin at the moderator level. That person can answer those comments but not create posts as the Page.
To add, delete or change the role of admins, select Edit Page and then Admin Roles. Want to feature your admins on the page? Also in the Edit Page area, select Featured, and choose the people you’d like to be shown on the left of the page.
This Social Media Quicktip was previously published on LawOfficer.com