Our social:

Post from category:

Role of Social Media in Law Enforcement Significant and Growing

See full infographic below text.

WASHINGTON–(BUSINESS WIRE)–LexisNexis® Risk Solutions today announced the results of a comprehensive survey focused on the impact of social media on law enforcement in criminal investigations. The survey revealed that currently four out of five respondents use various social media platforms to assist in investigations and found agencies serving smaller populations and with fewer sworn personnel (<50) use social media more, while state agencies tend to use it less (71%) than local (82%) and federal (81%) agencies.
“As officers start to secure more formal training and gain an increased comfort level in the power of social media, the value it provides will continue to rise.”

The research also found that identifying people and locations; discovering criminal activity and locations; and gathering evidence are the top activities, while Facebook and YouTube are the most widely used platforms.

  • 67% believe social media helps solve crimes more quickly
  • 87% of the time, search warrants utilizing social media to establish probable cause hold up in court when challenged, according to respondents
  • Close to 50% of respondents use social media at least weekly
  • Only 10% of respondents learned how to use social media for investigations through formal training given at the agency
  • Lack of access and familiarity are primary reasons for non-use – 70% are either unable to access social media during work hours or do not have enough background to use

The survey also generated anecdotal use cases. One law enforcement officer indicated that social media provided information on a: “terroristic threat involving students in a local high school. Further investigation (utilizing Facebook) revealed the threats were credible and we conducted follow-up investigations which revealed a student intent on harming others. The student was in the process of attempting to acquire weapons. It’s my belief we avoided a ‘Columbine’ type scenario.”

“As a former crime analyst for the San Diego Police Department and the FBI, I understand the value social media provides in terms of crime prevention and investigation,” said Samantha Gwinn, government solutions consultant, LexisNexis. “As officers start to secure more formal training and gain an increased comfort level in the power of social media, the value it provides will continue to rise.”

The research conducted in March 2012 assessed the law enforcement community’s understanding of, proclivity to use, and actual use of social media, and aimed to better understand acceptability thresholds of various types of investigative techniques and current resources and processes being used. According to the survey, 83% of current users anticipate using social media more, while 74% of those not currently using it indicated they intend to start using it.

Sponsored by LexisNexis, the nationwide survey was conducted online and solicited feedback from more than 1,200 participants at every level of law enforcement – from rural localities to major metropolitan cities to federal agencies – producing a comprehensive view of the social media landscape. Respondents are active law enforcement professionals ranging in age, experience, and job level.

For more information on the survey and its results, please visit www.lexisnexis.com/investigations.

About LexisNexis Risk Solutions

LexisNexis® Risk Solutions (www.lexisnexis.com/risk/) is a leader in providing essential information that helps customers across all industries and government predict, assess and manage risk. Combining cutting-edge technology, unique data and advanced scoring analytics, we provide products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy. LexisNexis Risk Solutions is part of Reed Elsevier, a leading publisher and information provider that serves customers in more than 100 countries with more than 30,000 employees worldwide.

Our government solutions assist law enforcement and agencies with deriving insight from complex data sets, improving operational efficiencies, making timely and informed decisions to enhance investigations, increasing program integrity, and discovering and recovering revenue.

Contacts

LexisNexis Risk Solutions
Media Contact
ConnellyWorks, Inc.
A.J. Guenther
Phone: 571-323-2585, ext. 2130
aj@connellyworks.com

ConnectedCOPS Awards 2012: Finalists Announced for Excellence at a Large Agency

The ConnectedCOPS Excellence at a Large Agency Award finalists have been determined. This award generated more than a dozen nominations from five countries; three countries are represented in the finalists listing. The finalists in this category have demonstrated a proactive strategic approach to the implementation of open source technology into their communication plans.

Doug Wyllie, Senior Editor at Police One, was one of seven judges in this category. He said, “Because large agencies in particular have the manpower and resources to do some pretty incredible stuff with social media, that category was an especially hard one to rank. The nominations were oustanding.”

ConnectedCOPS Excellence at a Large Agency

This award is given to a law enforcement agency, anywhere in the world, of 151 sworn officers or more that has demonstrated overall excellence in the use of social media to enhance its services to the public. The agency exhibits leadership, creativity and innovation in its use of social media to engage, educate, recruit, and etc. The agency has a broad and deep understanding of social media use and applies sound governance and strategy in its social media operations. The agency also promotes the use of social networking in law enforcement through its outreach to colleagues and by mentoring others.

We have three finalists and they are (in no order of significance):

Reykjavik Police, Iceland
The Reykjavik Metropolitan Police (RMP) began using social media in late 2010. With 22,000 followers on Facebook in a country of 320,000, it’s one of the largest followings, per capital in the world. The social media implementation is a small step towards building digital policing in Iceland, the end product being a fully digital police station with additional presence in Twitter (the Chief is currently using Twitter) and YouTube. The RMP is finding that social media is both a cost-effective way of community policing but is also turning out to be one of the key points into building trust between the police and the public.

Toronto Police, Canada
The Toronto Police Service (TPS) put together a team of Service members at the end of 2010 to develop its social media communication strategy. They began implementing the strategy in January of 2011 and continue today. The TPS strategy includes the use of Facebook, Twitter, YouTube, and Google+ in an integrated approach across all Units, Community Consultative Groups and 17 Divisions of the Service. The TPS understands that the role of serving and protecting is all about relationships. They’re using social media for crowd control during protests and to collaborate to save lives. They also regularly debate issues like sexual assault, teen suicide prevention, and domestic violence. They are dedicated to implementing the vision of community collaboration for success and safety and using social media to engage and empower citizens.

New South Wales Police, Australia
The New South Wales Police (NSWP) began its Project Eyewatch in 2011 as its strategy to reinvigorate community engagement and openness in policing through the concept of Neighbourhood Watch in the 21st Century. NSWP’s Project Eyewatch uses Facebook to reduce crime through conscious security measure, visibility and community cohesion. Eyewatch is about empowering residents with the ability to participate in crime prevention activities online in their own homes 24 hours a day, 7 days a week and is based on 4 key strategies: 1) Focus on people who need our help; 2) empower accountability; 3) balance priorities and 4) develop community capacity and sustainability.

Finalists in the other awards categories will be announced throughout this week on this blog. Check back to see the finalists for Excellence at a Small Agency tomorrow. Winners will be announced September 10th at The SMILE Conference™ in Richmond, Virginia.

Previous finalists were announced earlier this week:

The ConnectedCOPS Awards were created by LAwS Communications with the intent of recognizing the good work being done by individual officers and law enforcement agencies with social media. The international law enforcement community will be considered for these awards. Any officer or agency anywhere in the world is eligible.

Disclaimer: LAwS Communications served as a consultant to the Toronto Police Service during the development of its social media strategy and is not a judge on this or any of the ConnectedCOPS Awards.

ConnectedCOPS Awards 2012: Finalists Announced for Social Media Incident Management

The Social Media Incident Management Award is sponsored by Nixle.

The ConnectedCOPS Social Media Incident Management Award is generously sponsored by Nixle. Travis Scott is Vice President of Agency relations at Nixle. He said, “Nixle is proud to be the sponsor of the Social Media Incident Management award because in a world where social media has drastically changed the way that people communicate, it is critical that our local law enforcement and public safety embrace the power of these platforms as well. We at Nixle believe that the winner of this award should be considered a model agency that all other agencies can based their social media strategy on.”

Nominations for this award came from several countries. The finalists in this category are doing extraordinary work managing emergency events. The judges were very impressed with the quality of nominations in this category.

ConnectedCOPS Social Media Incident Management

This award is given to the law enforcement officer or agency anywhere in the world who has used social media to manage and/or influence a public safety/emergency event, whether unforeseen or known. This officer/agency has strategically and successfully implemented social media engagement techniques to positively and effectively communicate public safety information in an urgent or emergency situation.

We have three finalists and they are (in no particular order):

Queensland Police, Australia

The QPS Social Media strategy began in mid-2010 to provide timely and accurate public safety information, and to support operational police in the course of their duties. Later that year, on Christmas Eve, Cyclone Tasha made landfall creating flooding across Queensland. The agency primarily used Facebook and Twitter to keep the people of Queensland up to date with updates averaging every ten minutes. Radio and television stations were directing their audiences to the QPS Facebook page as the official source of information. Social media allowed QPS to transcend traditional communication boundaries, providing a much faster and more efficient service to the media both nationally and internationally via the QPS YouTube, Facebook, and Twitter pages. The robustness of social media sites allowed QPS to distribute high volumes of vital information and to maintain access to that information while many government websites crashed under the sheer weight of user traffic.

New South Wales Police, Australia

In 2012, the state of New South Wales, Australia was subject to severe flooding across the North West and South West of the State over an area twice the size of Texas. The New South Wales Police, having developed Project Eyewatch, used the program to create a range of warning notices during the extreme flooding in the New South Wales area. Project Eyewatch is a platform for the delivery of information to the community of NSW utilising Facebook. The “eyewatch” concept is about penetrating into and engaging the community to identify problems and work on a whole of community solution. In policing terms, this enhances their ability to environmentally scan their communities with a target on 1. Crime Prevention 2. Crime Detection 3. Emergency Management 4. Crisis Management and 5 Counter Terrorism Management. In terms of major emergencies, the State of NSW, through Project Eyewatch and its strategic links to all government response and combat agencies is in a solid position to inform community about emergencies, strategies to combat those emergencies and general safety information, prior to, during and post emergency.

Los Angeles County Sheriff’s Department, California

During the 2011 Christmas/New Year’s holiday season, the Los Angeles County area experienced an alarming wake-up call when several fires broke out during a one week period. It was evident early on that the fires were at the hands of a serial arsonist intent on burning everything in his path. Because the incident locations took place in multiple agency jurisdictions, the investigation required investigators from agencies ranging from the Los Angeles County Sheriff’s Department, Los Angeles Police Department, Los Angeles Fire Department, Los Angeles County Fire Department, and members of the Federal Bureau of Alcohol, Tobacco, Firearms, and Explosives. Assembling all of the agencies under one Joint Tasks Force was no small task but what was equally impressive was the Joint Information Center established to communicate one unified public message utilizing social media networks such as Twitter, Facebook, Nixle and agency websites. 

Finalists in the other awards categories will be announced throughout this week on this blog. The Social Media Investigator finalists were announced July 16th. Check back to see the finalists for Excellence in a Large Agency tomorrow. Winners will be announced September 10th at The SMILE Conference™ in Richmond, Virginia.

Previous finalists were announced earlier this week:

The ConnectedCOPS Awards were created by LAwS Communications with the intent of recognizing the good work being done by individual officers and law enforcement agencies with social media. The international law enforcement community will be considered for these awards. Any officer or agency anywhere in the world is eligible.

ConnectedCOPS Awards 2012: Finalists Announced for Social Media Investigator

The Social Media Investigator award is sponsored by LexisNexis.

The ConnectedCOPS Social Media Investigator Award is generously sponsored by LexisNexis. Nominations for this award came from several countries. The finalists in this category are doing extraordinary work with open source investigations. They demonstrate a consistent, methodical, persistent and high quality approach. The judges were very impressed with the quality of nominations in this category. Susan Crandall is the Director of Marketing for LexisNexis’ Law Enforcement Division. “We were overwhelmed by the quality of the submissions.  These investigators have truly shown innovation and dedication in leveraging social media in their investigations to not only solve cases faster, but to also save lives and improve the safety of our communities,” she said.

ConnectedCOPS Social Media Investigator

This award is given to the sworn law enforcement investigator at any worldwide law enforcement agency who, as a practitioner, has used social media successfully to solve crime. The Social Media Investigator practices appropriate security measures and supervision in his/her investigations. 

We have three finalists and they are (in no order of significance):

Mark Fenton. Detective Fenton used a sophisticated combination of investigative instinct, technical expertise with open source technologies and social engineering to identify and locate an emotionally disturbed person in a complex case where he eventually determined that the suspect was suffering from “Munchausen by Internet”. The disorder is characterized by a behavioral pattern of seeking attention by feigning illnesses in online venues to deceive others by portraying themselves as gravely ill. In this case, the suspect was a Canadian living in New Zealand. Detective Fenton is a Constable with the Vancouver Police Department.

Patrica Van Dalen. Detective Van Dalen is an investigator with the Dutch Police who specializes in forensic Internet research in the area of online human behavior. In addition to her work and contribution to that of other investigators, she is currently developing a project in Digital Crime Profiling with scientists at the University of Maastricht, the Netherlands organization for Applied Scientific Research (TNO), Dutch public prosecutor and tactical investigators.

Ian Barraclough. Detective Barraclough is an Internet-based investigator with the Vancouver Police Department. Leveraging the investigative training he received from the FBI, he has been responsible for the arrest of several pedophiles and child pornographers. Detective Barraclough works closely with the FBI, DHS and the US State Department. His work in social media has netted terrorists, money-launderers and even an Occupy protester who threatened a U.S. politician.

Finalists in the other awards categories will be announced throughout this week on this blog. Check back to see the finalists for Social Media Incident Management tomorrow. Winners will be announced September 10th at The SMILE Conference™ in Richmond, Virginia.

The ConnectedCOPS Awards were created by LAwS Communications with the intent of recognizing the good work being done by individual officers and law enforcement agencies with social media. The international law enforcement community will be considered for these awards. Any officer or agency anywhere in the world is eligible.

Social Media Quick Tip: Fix Facebook’s E-mail Shenanigan

The latest shenanigan from Facebook is that they’ve forced a user setting change to set all of our preferred e-mail addresses to our Facebook e-mail address. You may not have even known you HAD a Facebook e-mail address. Just last week, the social networking giant decided to change all of our settings so that our primary e-mail address switches to our Facebook address. If you don’t watch Jimmy Kimmel, you might have missed it.

Facebook gives you an e-mail address based upon your Facebook username. E-mails sent to it would land in your Facebook inbox.

To fix it back, log in to Facebook. Click on your name in the upper right corner in order to display your Timeline. Then, just under your cover photo, click Update Info. Scroll down to Contact Info in the right hand column, then click Edit. Switch your Facebook e-mail back to hidden and your preferred e-mail back to shown.

When you’re done, send your resume to Jimmy Kimmel. Maybe he’ll hire some real cops to go knock some sense in to Facebook CEO Mark Zuckerberg.

Page 29 of 81« First...1020...2728293031...405060...Last »