Press Release

Law Enforcement to Monitor Crowdsourced Intel with Mobile Safety App at Boston Marathon

Citizens urged to support Boston Marathon safety by downloading VizSAFE mobile app to instantly share photos and videos with first responders







Boston, MA USA – April 15, 2014 – VizSAFE, the only universal mobile crowdsourcing safety app and community website, today announced it will be monitored by law enforcement during the 118th Boston Marathon. VizSAFE, like other social media, is free and empowers the “crowd” to capture photos or videos of anything that impacts the well-being of the athletes, family, fans and spectators at the Marathon.

2013 ConnectedCOPS Awards Winners Announced

LAwS Communications Announces the Winners of the International ConnectedCOPS Awards

 Recipients announced in eight categories at The SMILE Conference in Omaha, Neb.

Omaha, NE – October 01, 2013 – The winners of the second annual ConnectedCOPS™ Awards were announced last week at the SMILE Conference® in Omaha, Nebraska. The awards program began last year and immediately became highly sought after by law officers using social media in police operations.

“It is still very rare for law enforcement to understand the true depths of engagement they can achieve with social media,” said Lauri Stevens, founder of LAwS Communications and the ConnectedCOPS Awards. “The winners of the ConnectedCOPS awards are the people and agencies who are at the forefront of this realization. So in turn they set the bar and they set it very high for their peers. Through these awards, I hope we’re able to signal to others that social media isn’t about checking a box, but rather should be approached with proactive strategy and strong governance. If we succeed, law enforcement can become more transparent but also more efficient and potentially put more bad guys behind bars.”

From L to R is Sergeant Thorir Ingvarsson, Reykjavik Metropolitan Police (Excellence at a Large Agency); Superintendent Gary Askin, Waterloo Regional Police; Lindsay Charlesworth, Waterloo Regional Police (Social Media Campaign); Sean Stephenson, Calgary Police (Social Media Event Management); Detective Sam Palmer, Phoenix Police (Social Media Investigator); Bridget Fitzpatrick, Omaha Police (Civilian Award of Excellence); Lieutenant Christopher Cook, Arlington, TX (Social Media Leadership)
Not pictured: Deputy Chief Peter Sloly, Toronto Police (Social Media Top Cop); Bernard Keyworth, North West Motorway Group (Excellence at a Small Agency)

The 2013 ConnectedCOPS Awards winners in eight categories are:

Social Media Award of Excellence at a Large Agency – Reykjavik Police, Iceland

“We are honored to receive this important and prestigious award, not to mention when we see who else were nominated and how many police departments around the world are doing great things in the field,” said Stefan Eriksson, Chief of Police of the Reykjavik Metropolitan Police. “The use of social media has been an important aspect of information sharing for the Reykjavík Metropolitan Police but importantly also in maintaining a relationship with the citizens in the last few years. The key to our success in the field has been in how people have embraced this new type of communication and have been willing to participate. Therefore it has been crucial to realize that social media is not a one way street but a town square, where the police and the people they serve can converse and work together.” 

Social Media Award of Excellence at a Small Agency – North West Motorway Police Group, United Kingdom

“It was a unexpected surprise to receive international recognition for the NWMPG’s use of social media, particularly as we have only been using it, to improve policing on the Region’s motorways, for just over a year,” said Bernard Keyworth, a supervisor from the NWMPG.

Social Media Leadership Award – Lieutenant Christopher Cook, Arlington, TX Police, United States

“I want to thank our outstanding citizens for connecting with the Arlington Police Department through social media,” said Christopher Cook, Arlington Police. “Furthermore, I want to give credit to Police Chief Will Johnson for his commitment to social media strategies and my team of employees who work tirelessly to bring innovative and exciting content to all of our platforms. It’s truly a humbling experience and honor to be recognized as a pioneer in law enforcement social media.”

Social Media Civilian Award of Excellence – Bridget Fitzpatrick, Omaha, NE Police, United States

“It is an honor to be recognized by the SMILE Conference judges,” said Bridget Fitzpatrick, Omaha Police. “This award is a reflection not only of my work but also of the work of the staff of PIO’s for the Omaha Police Department, and more importantly the progressive mindset of Chief Todd Schmaderer. Without his support and encouragement, OPD would not be excelling as well in the social media world.”

Social Media Top Cop Award – Deputy Chief Peter Sloly, Toronto Police, ON, Canada

“The SMILE Conference social media Top Cop award is an honor but more a reflection of the inspiration that TPS trail blazers like Scott Mills, Tim Burrows and Ritesh Kotak have had on me,” said Peter Sloly, Toronto Police. “I wanted to use my rank and role in the TPS to enlighten and empower other officers to use social media to improve public safety, public service and public trust. The Top Cop award validates those efforts. I am indebted to Lauri Stevens and The SMILE Conference for giving me both the technical competence and strategic confidence to build the TPS social media strategy. Lauri gets a big assist for this Top Cop award.”

Social Media Investigator Award (Sponsored by LexisNexis) – Detective Sam Palmer, Phoenix Police, United States

“I am very honored to receive the ConnectedCOPS Social Media Investigator of the year award and look forward to being part of a trend in law enforcement,” said Sam Palmer, Phoenix Police. “Using technology based investigative techniques to help solve crimes is a new direction in law enforcement. It is cutting edge and exciting and I am proud to be part of it.”

Social Media Event Management Award – Calgary Police, AB, Canada

“The Strategic Communications Unit was working 24 hours a day without knowing how long it would be necessary to continue,” said Sean Stephenson, Calgary Police. “While I accept this award on behalf of the Calgary Police Service, I must acknowledge and thank my team for their efforts round the clock on the day the flood hit and the weeks that followed, and all Calgarians for their support and for taking our messages and moving them from social media to social groups.”

Social Media Campaign Management Award – Waterloo Regional Police, ON, Canada

“It is such an honor to be recognized for this award. Social Media has proven to be an incredible weapon for police to engage, educate, inform and connect with our community,” said Gary Askin, Waterloo Regional Police. “We are fortunate and grateful to Lauri Stevens and SMILE/Connected Cops to have created an environment where we can all learn from each other and force multiply our presence to enhance community safety, everywhere.”

For more information on the ConnectedCOPS Awards, please visit

About LAwS Communications

LAwS Communications has been providing interactive media advice to law enforcement since 2005. Open Source communication technologies available today allow organizations to efficiently gather and distribute information like never before. LAwS Communications works with law enforcement professionals to help make sense of the tools available, help agencies craft a plan and social media policy as well as provide the training needed. LAwS Communications can help law enforcement organizations not only understand why an agency should take advantage of social media technologies, but also how to leverage these vast resources. LAwS Communications is located in Newbury, Massachusetts. It is a subsidiary of Stevens & Associates Inc.

For more information, please visit



Lauri Stevens

LAwS Communications

(978) 764-9887

PR Contact:

Nicole Fait

Public Communications Worldwide

(714) 891-3660

Cheers to #SMILEcon

Cheers to the upcoming SMILE Conference, September 24-26, 2013. To celebrate the SMILE Conference coming to Omaha, the Omaha Convention and Visitors Bureau is hosting a special giveaway. Each week from now until August 19th a SMILE registrant will win a gift card to one of Omaha’s popular watering holes. Register for the 2013 SMILE Conference and you’re automatically entered for a chance to win one of the following:

  • $20 gift card to Tap House – Drawing date: August 9
  • $40 gift card to Beer and Blatt – Drawing date: August 16
  • $50 gift card to Upstream – Drawing date: August 23

In the meantime, start planning your trip. Finds things to do and where to eat at If time permits during the conference, Instagram a video as you explore the world’s largest indoor desert, tweet a pic of yourself standing in two states at the same time and check in on Facebook as you enjoy a frosty lager at one of Omaha’s friendly neighborhood bars. Share your experiences using #OmahaWeekend!

Dynamic police units star in #WMPLive – a UK policing first

Don’t miss this live event 7:30pm-8:30pm BST, 2:30-3:30 EST, 11:30-12:30 PST.

FIVE of West Midlands Police’s most dynamic departments will come together during a live online ‘hangout’ in a UK policing first that promises to give viewers a real-time insight into the work of critical force units.

‘WMP Live’ sees officers from traffic, motorway policing, dogs, firearms and air operations hook-up simultaneously through a live internet streaming event on Tuesday (June 25) from 7:30pm-8:30pm BST, 2:30-3:30 EST, 11:30-12:30 PST.

Using smart-phones or tablets they’ll be filmed on duty and use the opportunity to discuss their roles, equipment at their disposal and field questions from people who join the hangout on the force’s YouTube channel (

Twitter users can post their questions in advance, and during the event, using the hashtag #WMPLive.

West Midlands Police Operations Chief Inspector Kerry Blakeman, said: “We’re always keen to explore latest technology that affords new ways of reaching out to people across the West Midlands. This promises to be an exciting insight into the work of units that largely go unseen by the public.

“Officers will be filmed whilst on duty so there’s always the potential for viewers to see units being dispatched live to incidents as they happen.

“Of course there’s always the chance of technology or connections letting us down but fingers crossed everything will go to plan.”

The ‘Policing Live’ event will be anchored by former regional news presenter Llewela Bailey who’ll move the spotlight between officers. They include:

• Police dog handler and Crufts award finalist PC Dan Thomas who’ll be joined on camera by his German shepherd and Spaniel sidekicks;
• Traffic cop PC Pete Harris;
• Firearms Sergeant Mark Picken who will discuss the role of WMP’s Armed Response officers and weapons at the unit’s disposal;
• Air Observer PC Matt Smith from the force helicopter’s Birmingham Airport base…with additional footage from the on-board ‘heli-telly’ camera as it patrols the region’s skies;
• Sergeant Dean Caswell talking live during a motorway police tour.
• And Chief Superintendent Chris McKeogh who’ll give an overview of West Midlands Police’s Operations department.

Minneapolis Police and Target offer free social media training for police

SOCIAL MEDIA TRAINING for law enforcement

Presented by Target and the Minneapolis Police Department
Hosted by the Minnesota Bureau of Criminal Apprehension

No Cost to Attend. Space is Limited. POST Board credit has been applied for.

Target and the Minneapolis Police Department have teamed up to offer training for metro area law enforcement on the use of social media in policing. Today’s law enforcement agencies are inundated with need-to-know issues every day and never before have something so profoundly affected modern policing as has social media. In this session, the widely recognized authority on social media in law enforcement teams up with the Deputy Chief and visionary at the police agency that has led the way. Toronto Police Deputy Chief Peter Sloly and Lauri Stevens of LAwS Communications will discuss the key leadership issues and strategies to succeed with implementing and managing interactive social technology at your agency.

The Toronto Police Service is highly regarded as one of the most forward-thinking law enforcement agency users of interactive digital tools in the world, especially for community engagement, but also crime prevention and investigation. Come learn about the strategies they are employing.

Dates: January 21 and 22, 2013
Time: 9:00 am to 4:00 pm (lunch provided)
Location: Minnesota Bureau of Criminal Apprehension, 1430 Maryland Avenue East, St. Paul
Who Should Attend: Persons responsible for a law enforcement agency’s social media presence
Training Requirements: Attendees must have their Twitter and Facebook accounts already created before they show up. Attendees must bring their own laptop or Wi-Fi-enabled tablet.
To Register: Send an email to with subject line “Social Media Training: Jan. 21/22” – include your name, title, agency, email address and phone number
Questions, contact: Mahogany Eller at or 612-696-2664

• Deputy Chief Peter Sloly of the Toronto Police Service who is considered the visionary that led the way on the use of interactive social technology at police agencies.
• Lauri Stevens of LAwS Communications is the widely recognized authority on social media in law enforcement.

Training Description
For law enforcement, social media presents a doubled-edge sword. We all know it comes with tremendous risks. How does an agency realize the many benefits it brings and mitigate those risks? The answer is: by implementing social media with sound governance and a proactive strategy and by providing solid training to employees.

This comprehensive two-day LAwS Academy training on social media use in law enforcement includes complete training in the use of Twitter and Facebook on day one. On day two we cover LinkedIn, Blogs, Pinterest, mobile apps, Social Media Strategy with the C.O.P.P.S. Social Media Method and policy considerations. This fast-paced course is designed for the serious learner and is intended to take law enforcement attendees with little or no knowledge of social media usage to a point where they’re comfortable and knowledgeable and have a complete working knowledge of how to gain all the benefits from using social media and mitigate the associated risks.

Learning goal
By completing this training, students with little to no knowledge of social media with learn the mechanics of the main social media platforms in use by law enforcement for community engagement. They will also come away with a basic understanding of how to develop a communication strategy for their agencies. Students will understand what policies are recommended at a minimum, and how to begin to create them. They will also understand the many risks to an officer’s career and safety with careless use of social networks and how to provide training to help their employees understand those risks.

Upon completing this course, successful students will know:
• Thorough knowledge of mechanics and use of Twitter
• Thorough knowledge of mechanics and use of Facebook
• Basic knowledge of mechanics and use of Pinterest, LinkedIn, Blogs
• A step-by-step process for developing a strategy
• What policies are necessary to navigate successfully
• Career survival and officer safety issues with Facebook, facial recognition, geo location, video-taping and appropriate posting

POST Board credit has been applied for.

Police forces benefit from using social media, new European study shows

Photo: David Adams

COMPOSITE (COMparative POlice Studies In The EU) is a project carried out by researchers and police experts from ten European countries. Their second report on technology adaptation, just released, is based on interviews and workshops with IT experts from the police forces of, among others, Belgium, Germany, the Netherlands, Spain and the United Kingdom. It brings together the experiences of the pioneers and early adopters of social media among the European police forces. As one example, in many police stations in the UK the active use of social media is a regular part of their normal business. Acting like their own press department, the officers use the social media to keep the people in their constabulary informed about their activities, to publish warnings or search warrants.

Active use of the social media by the police directly impacts the relationship between the police and the general public on several different levels. Through closer interaction and dialogue, the police work becomes more transparent. Citizens see their police officers more as ‘human’ and have better trust in them. This effect is intensified by the personal style of communication typical of social media, a stark contrast to the normal bureaucratic language of public administrations.

“Police work in general and specific incidents are discussed in the social media anyway. Therefore, the question is not whether the social media are appropriate for police topics, but how the police forces get involved and reap the benefits. If the police is not active, others fill the void”, remarks the project’s coordinator, Dr. Sebastian Denef from the Fraunhofer Institute for Applied Information Technology FIT. One example is an unofficial Facebook page with news on the Berlin police, with more than 15,000 fans. And in the Dutch region of Haaglanden, a Twitter channel of a self-appointed police fan has some 2,500 followers. The lack of a trustworthy police presence in the social media can thus provide a fertile ground for rumors, speculations and misunderstandings.

The report on Best Practice in Police Social Media Adaptation is a result of the European project Comparative Police Studies in the EU – COMPOSITE. In the work package “technology adaptation”, led by the German research institute Fraunhofer FIT, researchers investigate organizational change in European police force that relates to emerging ICT.

Download the full report here.
For full press release click here.

An additional study on Police use of Social Media by the COMPOSITE project is measuring attitudes worldwide. You can take part by clicking here.

Heroes Behind the Badge, see it at #IACP2012

Here is what people are saying about Heroes Behind the Badge:

“I am a Deputy Sheriff. The movie brought tears to my eyes.”
“HBTB made LEO’s feel appreciated, respected and recognized for the dangerous job we do.”
“If this doesn’t touch the ore of your emotion of the life and danger of an officer I’m not sure what will.”
“This film touched my heart. There wasn’t a dry eye in the house tonight.”
“I believe that many more people need to see and hear this message.”
“It made me think about how much unselfish work police officers do.”
“Profound, poignant, personal. Must be seen by all concerned citizens.”
“HBTB brings the self sacrifice and commitment to the for front and reminds us of our duty to support our protectors.”
“I wasn’t expecting the emotions that welled up while viewing this film.”
“This was a HARD film to watch but its a very important story that needs to be told.”
“It humanized officers and their families in a very real way.”
“Riveting, revealing, realistic, emotional, impactful.”
“This is a full box of Kleenex movie.”
“Exceptionally insightful into the sacrifices we tend to take for granted.”
“About time we recognized our Heroes.”


“Thank you for opening my mind. I can never take a police officer for granted again.”

The Heroes Behind the Badge movie will screen at the IACP Conference on Saturday, September 29th at 10 a.m. Join us in the San Diego Convention Center in Room 6A, Upper Level. The movie producers will also be announcing other screenings in the coming weeks.

The movie will also screen a the next SMILE Conference™ in Sunnyvale, CA in February, 2013.

See also:

National Law Enforcement Memorial Foundation 

Heroes Behind the Badge on Facebook

Heroes Behind the Badge on Twitter

Movie Trailer on YouTube

Collier County Sheriff Rambosk Launches Storm Website

The Collier County Sheriff’s Office is Storm Central for Tropical Storm Isaac.

In fact, whenever severe weather is approaching the community can now turn to CCSO’s new website.

The site is always viewable at When Collier County experiences a significant storm event, such as Isaac, the website will override the Sheriff’s main website. In the case of Isaac, that override launched Thursday evening.

“Whenever a major weather event is threatening Collier County it is critical to provide information. This new website does just that,” Sheriff Rambosk said. “I’m committed to keeping residents up to date about our emergency preparation. The goal is to have information in the hands of the community so they can take the necessary steps to protect themselves and their property.”

The website offers a live Isaac Tracker through The Weather Channel and weather updates including a map of current weather conditions through As Collier County begins feeling the impacts of Isaac, it will also feature up-to-date photographs and videos of the storm in action taken by CCSO members out in the field.

There are links to state and local storm-related resources, including the Collier County Emergency Management website and the National Hurricane Center website.

Visitors can watch CCSO videos about hurricane preparedness. There’s also useful information for after a storm, including a map that will display affected areas such as road closures and power outages; and information about curfews and re-entry procedures for residents in affected areas.

There’s educational information including proper procedures when traffic signals aren’t functioning as well as frequently needed phone number before and after a storm ranging from law enforcement to utilities.

There are also links to the CCSO website,, as well as and the agency’s Facebook fan page and Twitter feed.

ConnectedCOPS Awards Finalists press release

LAwS Communications announced finalists in the ConnectedCOPS™ Awards, a new awards program for law enforcement using social media. The ConnectedCOPS Awards were created with the intent of recognizing the great work being done with social media in six categories, by individual sworn officers and law enforcement agencies. Winners will be announced at The SMILE Conference™ in Richmond, Va. on September 10, 2012.

“The ConnectedCOPS Awards are setting the bar for law enforcement agencies and officers,” said Lauri Stevens of LAwS Communications. “Until now they had nothing to gauge their work against. Now they will have examples of excellent work to strive to equal or improve upon.”

Joseph Porcelli, the director of engagement services for GovDelivery and GovLoop said, “LAwS Communications through the ConnectedCOPS Awards has filled the needed gap to recognize the contributions made by law enforcement organizations and individuals, which up until now have not received the credit they deserve.”

The ConnectedCOPS Awards finalists are:

Social Media Incident Management Award (Individual or Agency) (Sponsored by Nixle)

  • Los Angeles County Sheriff’s Department, California
  • New South Wales Police, Australia
  • Queensland Police Service, Australia

Social Media Investigator Award (Individual) (Sponsored by LexisNexis)

  • Detective Ian Barraclough, Vancouver Police
  • Detective Mark Fenton, Vancouver Police
  • Detective Patricia van Dalen, Dutch Police, The Hague

Award of Excellence at a Large Agency

  • New South Wales Police, Australia
  • Reykjavik Metropolitan Police, Iceland
  • Toronto Police Service, Canada

Award of Excellence at a Small Agency

  • Billerica Police, Massachusetts
  • Redlands Police, California
  • Redwood City Police, California

Top Cop Award (Individual)

  • Gordon Scobbie, Deputy Chief Constable, Tayside, Scotland
  • Henk Van Der Linden, Rotterdam Police, Netherlands
  • Peter Sloly, Toronto Police, Canada
  • Stuart Hyde, Chief Constable, Cumbria Police, UK

Leadership Award (Individual)

  • Constable Ed Rogerson, Harrogate Police, North Yorkshire, UK
  • Constable Scott Mills, Toronto Police, Canada
  • Sergeant Jay Turner, Hamilton Police, Canada
  • Sergeant Rob Sutton, Portsmouth City Central Police,
  • Portsmouth, Hampshire, UK
  • Special Constable Tom Stirling, North Yorkshire Police, UK

The first annual ConnectedCOPS Awards will be presented at the sixth Social Media the Internet and Law Enforcement (SMILE) Conference on September 10-12, 2012 in Richmond, Va. Winners in the above six categories will be honored and their achievement recognized. The SMILE Conference brings together one of the largest assemblages of law enforcement professionals from around the world to address the topics of social media strategy, reputation management, policy and other issues pertaining to community outreach. The three-day event will also emphasize information sharing and homeland security.

The sixth SMILE Conference is hosted by the Richmond Police Department. There will be a Town Hall meeting on Tuesday, September 11, to further explore and discuss issues concerning social media and law enforcement that could not be fully addressed during the plenary session. For more information please visit

The international panel of judges are:

Sponsor Representatives

  • Nixle – Travis Scott, Vice President
  • LexisNexis – Susan Crandall, Marketing Lead, Law Enforcement

International Media Partners

International Support Partners

For award criteria, rules and judging information see

About LAwS Communications

LAwS Communications has been providing interactive media advice to law enforcement since 2005. Open Source communication technologies available today allow organizations to efficiently gather and distribute information like never before. LAwS Communications works with law enforcement professionals to help make sense of the tools available, help agencies craft a plan and social media policy as well as provide the training needed. LAwS Communications can help law enforcement organizations not only understand why an agency should take advantage of social media technologies, but also how to leverage these vast resources. LAwS Communications is located in Newbury, Massachusetts. It is a subsidiary of Stevens & Associates Inc.

For more information, please visit

Role of Social Media in Law Enforcement Significant and Growing

See full infographic below text.

WASHINGTON–(BUSINESS WIRE)–LexisNexis® Risk Solutions today announced the results of a comprehensive survey focused on the impact of social media on law enforcement in criminal investigations. The survey revealed that currently four out of five respondents use various social media platforms to assist in investigations and found agencies serving smaller populations and with fewer sworn personnel (<50) use social media more, while state agencies tend to use it less (71%) than local (82%) and federal (81%) agencies.

“As officers start to secure more formal training and gain an increased comfort level in the power of social media, the value it provides will continue to rise.”

The research also found that identifying people and locations; discovering criminal activity and locations; and gathering evidence are the top activities, while Facebook and YouTube are the most widely used platforms.

  • 67% believe social media helps solve crimes more quickly
  • 87% of the time, search warrants utilizing social media to establish probable cause hold up in court when challenged, according to respondents
  • Close to 50% of respondents use social media at least weekly
  • Only 10% of respondents learned how to use social media for investigations through formal training given at the agency
  • Lack of access and familiarity are primary reasons for non-use – 70% are either unable to access social media during work hours or do not have enough background to use

The survey also generated anecdotal use cases. One law enforcement officer indicated that social media provided information on a: “terroristic threat involving students in a local high school. Further investigation (utilizing Facebook) revealed the threats were credible and we conducted follow-up investigations which revealed a student intent on harming others. The student was in the process of attempting to acquire weapons. It’s my belief we avoided a ‘Columbine’ type scenario.”

“As a former crime analyst for the San Diego Police Department and the FBI, I understand the value social media provides in terms of crime prevention and investigation,” said Samantha Gwinn, government solutions consultant, LexisNexis. “As officers start to secure more formal training and gain an increased comfort level in the power of social media, the value it provides will continue to rise.”

The research conducted in March 2012 assessed the law enforcement community’s understanding of, proclivity to use, and actual use of social media, and aimed to better understand acceptability thresholds of various types of investigative techniques and current resources and processes being used. According to the survey, 83% of current users anticipate using social media more, while 74% of those not currently using it indicated they intend to start using it.

Sponsored by LexisNexis, the nationwide survey was conducted online and solicited feedback from more than 1,200 participants at every level of law enforcement – from rural localities to major metropolitan cities to federal agencies – producing a comprehensive view of the social media landscape. Respondents are active law enforcement professionals ranging in age, experience, and job level.

For more information on the survey and its results, please visit

About LexisNexis Risk Solutions

LexisNexis® Risk Solutions ( is a leader in providing essential information that helps customers across all industries and government predict, assess and manage risk. Combining cutting-edge technology, unique data and advanced scoring analytics, we provide products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy. LexisNexis Risk Solutions is part of Reed Elsevier, a leading publisher and information provider that serves customers in more than 100 countries with more than 30,000 employees worldwide.

Our government solutions assist law enforcement and agencies with deriving insight from complex data sets, improving operational efficiencies, making timely and informed decisions to enhance investigations, increasing program integrity, and discovering and recovering revenue.


LexisNexis Risk Solutions
Media Contact
ConnellyWorks, Inc.
A.J. Guenther
Phone: 571-323-2585, ext. 2130