Since November 2011, the Zurich City Police has been using Facebook and Twitter for an open dialogue with the community. Together with the University of Applied Sciences in Business Administration Zurich, they planned a Twitter day called “#stapo24”. Over a 24-hour period the Zurich City Police tweeted each of the 250 incidents it dealt with. Every tweet was marked with the hashtag #stapo24. In doing so, anyone could follow the variety of police operations in real time. The Twitter day “#stapo24” attracted a lot of attention as well in Switzerland as abroad. Meanwhile, the #stapo24 day was evaluated. The key figures are summarized in an infographic.
Note: Michael Wirz is the Deputy Chief Information Officer at Zurich City Police.